Phone Sales Recovery Agent
Join Sun Coast Sciences as a Phone Sales Recovery Agent, and learn how to ethically sell health and wellness products for one of the most important brands in the industry!
What's a Phone Sales Recovery agent?
In this role, you will be responsible for reaching out to customers whose orders did not get processed using phone calls, emails, and text messages to recover incomplete sales.
This base pay + commission position has unlimited earning potential, making it perfect for individuals who thrive in a performance-driven environment.
Key Responsibilities
- Call, email, and text customers whose orders did not go through, aiming to recover sales and increase revenue.
- Engage with customers to address concerns, offer assistance, and provide incentives to complete their purchases.
Follow up persistently and professionally to ensure customer engagement and increase conversion rates. - Maintain accurate records of customer interactions and sales activities while meeting or exceeding individual sales recovery targets on a weekly or monthly basis.
Requirements
- Strong work ethic and self-motivation to drive sales results.
- Comfort and proficiency with manual dialing and reaching out to leads.
- Excellent command of the English language, both verbal and written, with top-notch communication skills and the ability to engage customers via phone, email, and text.
- A positive attitude and a passion for sales.
- Ability to work independently and handle rejection with resilience.
- Ability to thrive in a dynamic, fast-paced environment.
- Prior experience in phone sales, customer service, or telemarketing is a plus, but not required.
- We require a stable internet connection capable of supporting seamless voice and video communications, and data transfer, with an Octane Speed of 20,000 or greater, (https://chromium.github.io/octane/).
- A backup system for power or internet outages.
- A fast and reliable laptop or desktop computer, with working mic, camera, and a working headset. You will be on zoom with your team throughout the day.
Compensation
-
Base pay plus commission with uncapped earnings potential.
Available Schedule
- Friday- Monday, 9am-5pm Central Standard Time
If you’re a self-driven individual who thrives in a sales environment and is ready to take control of your earnings, we want to hear from you!
Apply now to start your journey with us!
- Department
- Sales
- Role
- Protocol Review Specialist
- Locations
- Multiple locations
- Remote status
- Fully Remote
About Sun Coast Sciences
The Hero Company is a direct response marketing company, serving customers in health, beauty, fitness, and personal relationships.
We create best-in class products – from anti-aging serums, to immune support formulas, to online courses. Our wellness formulas have been designed by one of America’s top anti-aging doctors, our products are fueling explosive growth—nearly 100% year-over-year for the past three years, with annual revenue now well into mid-eight figures.
From the start, we’ve operated as a fully remote team, united by a shared mission, clear values, and a dynamic, high-performance culture. We move fast, play to win, learn from mistakes, and celebrate victories—together. Many of our team members have been with us for over five years, consistently growing their skills, relationships, and impact along the way.
We work very hard, and there’s no “phoning it in” here. But we encourage team members to design their perfect days, take lots of time off, travel great distances, and live their best lives.
We offer the perfect blend of stability, flexibility, and opportunity to shape your success. If you’re ready to be part of a supportive, highly-motivated team that’s breaking records and redefining what’s possible—apply now.
Company Values:
We’re a remote-first company, with an incredible, supportive culture. Many of us have never met, but we feel like best friends. Employees stick around for a long, long time. And in the many years that we’ve been in business, we’ve developed a unique set of values. If you’re selected to join, here’s what you’re signing up for:
- We’re Obsessed With What People Respond To
- We’re Scrappy
- We’re Kaizen
- We Follow Through
- We Give a Damn
- We Win and Help Win
Phone Sales Recovery Agent
Join Sun Coast Sciences as a Phone Sales Recovery Agent, and learn how to ethically sell health and wellness products for one of the most important brands in the industry!
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